1777bt Privacy Policy

1777bt operates an online casino and sports betting platform serving English-speaking players across Bangladesh. When you register an account, place a wager, make a deposit or withdrawal, or otherwise interact with the 1777bt platform (the "Platform"), we act as the data controller responsible for your personal information.

Any questions, requests, or concerns relating to this Privacy Policy or our handling of your personal data should be directed to our support team at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days, Bangladesh Standard Time (BST, UTC+6).

We collect personal data through several channels: directly from you when you register or use the Platform, automatically through your device and browser, and in some cases from third parties such as payment processors and identity verification services. The categories of data we collect are set out below.

1777bt processes your personal data only where we have a lawful basis for doing so. The primary purposes for which we use your data are as follows:

• Account management: To create, maintain, and administer your player account, including verifying your identity and age (21+ requirement) and processing your login credentials securely.
• Payment processing: To execute deposits and withdrawals through supported payment methods including bKash, Nagad, Rocket, Upay, and partner banks. Transaction records are maintained for financial reporting and audit purposes.
• Legal and regulatory compliance: To fulfil our obligations under applicable anti-money laundering (AML) regulations, including conducting KYC checks and filing reports where legally required.
• Platform security: To detect and prevent fraud, account takeover attempts, bot activity, and other forms of abuse. Technical data such as IP addresses and device fingerprints are used for this purpose.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance with account, payment, or gameplay issues.
• Responsible gaming: To monitor gambling behaviour patterns and, where appropriate, to apply responsible gaming tools such as deposit limits or account time-outs in line with our Responsible Gaming Policy.
• Service improvement: To analyse aggregate usage trends and improve the Platform's features, performance, and user experience. This analysis uses anonymised or pseudonymised data wherever possible.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided explicit consent to receive such communications. You may withdraw this consent at any time.

We do not use automated decision-making or profiling in a manner that produces legal or similarly significant effects on you without your knowledge or an opportunity to contest the outcome.

We process your personal data under the following legal bases:

• Contract performance: Processing is necessary to provide you with the services you have requested under your account agreement with 1777bt — including account creation, payment processing, and game access.
• Legal obligation: Processing is required to comply with applicable laws, including AML obligations, age verification requirements, and tax reporting duties.
• Legitimate interests: Processing is necessary for our legitimate interests in operating a secure, fair, and commercially viable gaming platform, provided those interests are not overridden by your data protection rights.
• Consent: For marketing communications and non-essential cookies, we rely on your freely given and informed consent. You may withdraw consent at any time without affecting any processing already carried out.

1777bt does not sell, rent, or trade your personal data to any third party. We may, however, share your data with trusted third-party service providers who assist us in operating the Platform, subject to strict contractual data-protection obligations. These categories of recipient include:

• Payment processors: Mobile financial service providers (bKash, Nagad, Rocket, Upay) and banking partners process transaction data solely for the purpose of executing deposits and withdrawals.
• Identity verification providers: Specialist KYC and AML compliance services may receive identity documents to verify your age and identity on our behalf.
• Game software providers: Licensed game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) may receive a pseudonymised player identifier and session data necessary to deliver game functionality.
• IT infrastructure and security providers: Cloud hosting, cybersecurity, and fraud detection services that process data as part of maintaining the Platform's integrity and availability.
• Legal and regulatory authorities: Where required by law or a valid court order, we may disclose personal data to law enforcement agencies, tax authorities, or other regulatory bodies.

All third-party processors are required to handle your data in accordance with applicable data protection standards and are prohibited from using your data for any purpose beyond what is strictly necessary to perform the services engaged.

We retain your personal data for as long as your account remains active and for a defined period thereafter, as required by applicable legal and regulatory obligations. Specific retention periods are as follows:

• Account and identity data: Retained for the duration of your active account plus a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, in accordance with financial reporting obligations.
• Support communications: Retained for up to three (3) years from the date of the last correspondence, unless the content is relevant to an ongoing dispute or investigation.
• Technical and usage logs: Retained for up to twelve (12) months, after which they are deleted or irreversibly anonymised.
• Marketing consent records: Retained for as long as you remain subscribed, plus six (6) months following any withdrawal of consent, to demonstrate compliance.

When your data is no longer required for its original purpose and no legal retention obligation applies, we will securely delete or anonymise it.

The 1777bt platform uses cookies and similar tracking technologies to improve your experience and to support the security and functionality of the site. Cookies are small text files stored on your device when you visit the Platform.

We use the following categories of cookies:

• Strictly necessary cookies: Required for core Platform functionality such as session management, login state, and security tokens. These cannot be disabled without impairing the Platform's basic operation.
• Functional cookies: Remember your preferences — such as language settings and game display options — to personalise your experience.
• Analytical cookies: Collect anonymised data about how players use the Platform (pages visited, session duration, error events) to help us improve performance and usability.
• Security cookies: Assist in detecting and preventing fraudulent activity, bot traffic, and unauthorised account access attempts.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. We do not use third-party advertising cookies or cross-site tracking cookies.

As a player on the 1777bt platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected]:

• Right of access: You may request a copy of the personal data we hold about you and information about how it is used.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data held in your account.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations.
• Right to restriction: You may request that we restrict the processing of your data in certain circumstances — for example, while we are investigating a dispute or responding to a rectification request.
• Right to data portability: Where processing is based on your consent or a contractual agreement, you may request that your data be provided to you in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing based on our legitimate interests or for direct marketing purposes at any time.
• Right to withdraw consent: Where processing is based on consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

We will respond to all valid data rights requests within 30 days. In complex cases, we may extend this period by a further 60 days and will notify you of the extension and the reason for it.

1777bt employs a range of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform.
• Encrypted storage of sensitive data fields including passwords (hashed) and identity documents.
• Role-based access controls that limit employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of the Platform infrastructure.
• Automated fraud detection and anomaly monitoring systems operating continuously.

While we implement industry-standard security practices, no online platform can guarantee absolute security against all possible threats. You are responsible for maintaining the confidentiality of your own account credentials and for notifying us immediately if you suspect any unauthorised use of your account.

The 1777bt platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a minor has registered an account or provided us with personal data, we will immediately suspend the account and delete all associated data.

If you believe that a minor has accessed the Platform or that their data has been collected, please notify us immediately at [email protected] so that we can take prompt action.

1777bt reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will update the effective date at the top of this page and, where feasible, notify registered players via email or an in-platform notification.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data. Your continued use of the Platform following the publication of any changes constitutes your acceptance of the updated policy.

For any questions about this Privacy Policy or about how your personal data is handled, please contact us at [email protected]. Our support team operates 24 hours a day, 7 days a week.